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Traditional cybersecurity training often feels like a compliance checkbox. CCS takes a different path—building learning experiences that connect emotionally and practically. Through story-based modules, microlearning, and interactive content, we help people see security in the context of their daily decisions. The result is engagement, not fatigue.
Role-Based, Risk-Aligned Programs
Every role carries unique risks. Our programs are tailored to match the reality of each audience—from executives and high-value individuals to technical teams and frontline staff. By mapping content to specific threat profiles and responsibilities, CCS ensures that learning feels relevant and immediately actionable.
Behavioural Reinforcement and Gamification
Learning doesn’t end when the workshop does. CCS uses behavioural reinforcement techniques and light gamification—points, progress tracking, and friendly challenges—to embed knowledge into everyday actions. This approach shifts security awareness from a one-time event to an ongoing, measurable practice.
Executive and Board Engagement
Senior leadership sets the tone for every organisation’s security posture. Our executive sessions and board briefings translate cyber risk into business language, fostering confident decision-making and strategic oversight. We help leaders recognise their influence in shaping a culture of cyber resilience.
Metrics That Matter
CCS believes that learning outcomes should be measurable. Our dashboards and analytics track completion rates, behaviour change indicators, and risk reduction over time. These insights allow organisations to demonstrate progress to stakeholders while continuously improving their training strategy.
CCS
education & training
CCS offers robust Education and Training services. These include tailored education sessions, phishing intensive training, and specialised programs for highly targeted individuals such as executives and finance staff. Our training methodologies incorporate behavioural science and gamification to make learning engaging and effective, ensuring employees are equipped to recognise and respond to cyber threats.
We can manage your entire Cyber Awareness and Culture Program. Embracing an outsourced managed cyber awareness program is a strategic decision that can transform an organisation’s approach to cybersecurity. Such programs offer a wealth of expertise and resources that may be beyond the scope of in-house capabilities. They provide continuous, up-to-date training that evolves with the threat landscape, ensuring that employees remain aware of the latest cyber threats and best practices. Outsourcing cyber awareness also allows organisations to benefit from specialised knowledge and innovative training methodologies, which can lead to more engaging and effective learning experiences. This not only strengthens the human element of cybersecurity but also allows internal IT teams to focus on strategic initiatives rather than training development. In essence, an outsourced managed cyber awareness program is a proactive investment in an organisation’s digital health, fostering a resilient and informed culture that is critical for safeguarding against cyber threats.
Diverse and effective cybersecurity education sessions are crucial in equipping people with the knowledge and skills to combat the ever-evolving cyber threats. CCS prides itself on the development and delivery of tailored sessions cater to various learning styles and roles within an organisation, ensuring that everyone, from the tech-savvy to the novices, understands the importance of cybersecurity. These sessions can range from interactive workshops to engaging simulations, covering topics like phishing, password management, and secure browsing. The benefits are substantial: they foster a culture of security awareness, enhance the ability to identify and prevent potential breaches, and ensure that all employees are up-to-date with the latest security personal defence information. As a result, the organisation benefits from a well-informed team that can act as a robust human firewall against cyber threats, safeguarding the organisation’s reputation and assets. Our list of information session topics are many and varied.

CCS
education sessions
Diverse and effective cybersecurity education sessions are crucial in equipping people with the knowledge and skills to combat the ever-evolving cyber threats. CCS prides itself on the development and delivery of tailored sessions cater to various learning styles and roles within an organisation, ensuring that everyone, from the tech-savvy to the novices, understands the importance of cybersecurity.
These sessions can range from interactive workshops to engaging simulations, covering topics like phishing, password management, and secure browsing. The benefits are substantial: they foster a culture of security awareness, enhance the ability to identify and prevent potential breaches, and ensure that all employees are up-to-date with the latest security personal defence information. As a result, the organisation benefits from a well-informed team that can act as a robust human firewall against cyber threats, safeguarding the organisation’s reputation and assets.
Our list of information session topics are many and varied.

CCS
Social Engineering Defence
Building a defence against social engineering is paramount in the cybersecurity strategy of any organisation. Social engineering attacks exploit human psychology, rather than technical vulnerabilities. By training employees to recognise and respond to these deceptive tactics, organisations can create a human firewall against such threats.
This defence is crucial because even the most advanced security technologies can be bypassed by tricking someone into clicking a malicious link or revealing sensitive information. A strong social engineering defence involves regular awareness training, simulated phishing exercises, and a culture that encourages scepticism and verification. Investing in these defences not only protects critical assets but also fosters a vigilant and informed workforce, capable of thwarting attacks that machines alone cannot detect.

CCS
Phishing Intensive Training
CCS has developed a unique behavioural science-based approach to phishing defence training. Phishing intensive training sessions are crucial in fortifying an organisation’s cybersecurity posture. These sessions equip employees with the knowledge to identify and respond to phishing attempts, which are often the precursors to more severe security breaches.
It is vital employees recognise the subtle cues of fraudulent communications. This proactive approach not only reduces the risk of data breaches but also fosters a culture of security awareness within the company. Investing in such training is a strategic move that can save organisations from the potentially catastrophic costs associated with successful phishing attacks, safeguarding both their reputation and assets.

CCS
Very Attacked People Training
Developing specialist training for individuals who are frequently targeted by cyber attacks—often referred to as Very Attacked People (VAPs)—is a critical strategy in fortifying an organisation’s human defences.
VAPs, such as executives, Finance, HR, IT staff, or employees with access to sensitive information, are prime targets for sophisticated social engineering and spear-phishing attacks. Specialist training tailored to these high-risk individuals can significantly enhance their ability to detect and defend against targeted threats. This focused approach ensures that VAPs are not only aware of the risks but are also equipped with the knowledge and tools to protect themselves and the organisation.
By prioritising the security education of VAPs, organisations can create a strong line of defence where it’s most needed, mitigating the risk of breaches that could lead to severe financial and reputational damage.

CCS
BEC DEFENCE TRAINING
Building a robust Business Email Compromise (BEC) Fraud Prevention program is essential for modern organisations to protect against one of the most financially damaging online crimes. BEC scams involve cybercriminals impersonating company executives or business partners in emails to trick employees into transferring money or changing sensitive information such as bank accounts.
A strong BEC prevention strategy combines technology solutions, such as email filtering and authentication protocols, with employee education to recognise and defend against fraudulent communications. By prioritising BEC fraud prevention, organisations can safeguard their financial assets, maintain the integrity of their communication channels, and preserve the trust of their clients and partners.
It’s a critical investment in your company’s security posture that mitigates the risk of substantial financial loss and reputational harm.

CCS
Gamified Cyber Awareness Training - CYBERCATION
Gamified learning harnesses the engaging power of games to enhance educational experiences, making the acquisition of knowledge not just effective but also enjoyable. By integrating game design elements into learning environments, it taps into the innate human love for play, fostering motivation and deepening engagement.
This innovative approach to education leverages rewards, challenges, and interactive storytelling to transform traditional learning into an interactive journey. It caters to various learning styles and paces, allowing for personalised education paths that can adapt to the learner’s progress. The value of gamified learning lies in its ability to turn the learning process into a captivating adventure, leading to improved retention rates, fostering creativity, and encouraging continuous personal development.
In essence, gamified learning is not just about playing games; it’s about leveraging the psychology of gaming to create a rich, immersive, and impactful learning experience.
other services
culture services
At CCS, we believe cybersecurity starts with culture—not just technology. Our Culture Services are designed to transform organisations into proactive, resilient defenders, by embedding security-awareness behaviours across every level. From outsourced awareness programs and cyber champions, to maturity models, diagnostics, and leadership development, we deliver industry-leading, intelligence-driven security culture solutions that adapt, scale, and evolve with your organisation.
resilience & readiness
We don’t just teach cybersecurity — we embed it. Our programs go beyond awareness to apply behavioural science, role-based skills, and real-world simulation so your people become active defenders. From organisation-wide cyber education to phishing resilience, executive security and BEC prevention training, we deliver expert, evidence-based learning designed for impact in a dynamic security landscape.
education & training
Security is only as strong as the people behind it. Our Education & Training offerings go far beyond generic awareness—each program is crafted with behavioural science, gamification, and role-specific learning to turn your workforce into your first line of defence. Whether you need organisation-wide cyber awareness, intensive phishing resilience, executive protection (VAPs), or BEC fraud defence, we deliver expert, modern training that empowers teams to act with confidence in a dynamic threat landscape.
managed services
We help organisations go beyond prevention—building resilience and readiness to respond. Our services include desktop cyber-exercises, incident response planning, managed phishing, dark market scanning, and change management. These programs are designed to test, harden, and align your people, processes, and systems, so when inevitable threats arrive, you are agile, prepared, and confident.
WHAT CLIENTS SAY
CCS were engaged as part of our overall security awareness strategy and organisational cultural change program. Their collaboration in the development of the awareness materials clearly showed their intent to customise the training to ensure the best outcome for our organisation. The feedback from the staff who attended the training was resoundingly positive and this reflected not only the deep level of expertise CCS has in this area, but also the quality in the delivery of the training. I would not hesitate to engage them again.
Lachlan McGill from Healthscope
WHAT CLIENTS SAY
If you want to learn to communicate clearly with your executive and board, be respected as a security leader and learn how you can add value to your organisation as I did then this was a really great workshop! Many times I attend trainings and leave with great product information but no concrete practical ideas. I love that I am going back with ideas I will implement right away.
Matthew Mulligan from Adventist
WHAT CLIENTS SAY
I had attended a seminar where Brian had spoken before and thought the staff and company would benefit from the training and his down to earth explanation of computer terms and cyber threats. We had a broad range of staff attend, from those just starting in the work force to those nearing retirement and they all found the content insightful and the presentation engaging. I had 2 staff personally thank me for arranging the training. I would recommend this training to any organisation regardless of their size.
Matthew Costello from Apprenticeship's Queensland
WHAT CLIENTS SAY
Brian has the ability to connect with people of all backgrounds and translate the complicated world of cyber risk into "plain speak". This ability has made him very effective in significantly improving awareness and culture in our organisation.
Mark Nix from Eagers Automotive
WHAT CLIENTS SAY
I have been fortunate to see Brian present at several events over the past few years. Brian is passionate about cyber security which clearly resonates with his audience. He has a relaxed delivery and presents highly interesting content, that connects with, and captures the attention of those in attendance. We have had Brian present to management and staff within our organisation on a couple of occasions. Without a doubt these sessions have been very well received and resulted in tremendous feedback
Jamie Delacey from Attune Hearing
WHAT CLIENTS SAY
Brian's presentation was insightful, engaging and most importantly made a lasting difference for our audience at the recent Cyber Security Asia event in Cambodia. He has the ability to explain complex emerging cyber threats in straight forward and practical terms that can be strategically applied by both executives and general staff. It is rare that a speaker makes such a lasting impression but Brian has done just that!
Thomvell, Kuala Lumpur, Malaysia
WHAT CLIENTS SAY
James has provided House Call Doctor, an after hours doctor service, with valuable insights that have allowed our business to successfully manage a rapid growth phase over. Since commencing in April 2015, House Call Doctor is proud to have become Queensland’s largest after-hours GP service. James has helped guide our organisational culture and provided one-on-one coaching to the leadership team, to support continued high performance and strategic decision making.
Wayne from House Call Doctor
WHAT CLIENTS SAY
James is engaging, pealing back the layers of emotion, and how and why decisions are made.
Mark Roberts, Sales Manager
WHAT CLIENTS SAY
Working with James Carlopio recently was amazing and I can highly recommend his coaching skills. His ability to encourage and guide you, whilst allowing you to find the solution(s) to the issues yourself, is enlightening and empowering. As a Psychologist myself, it is often difficult to self-analyse and having James’ skillset of being perceptive and sharp yet approachable was invaluable in assisting me to gain focus on where I wanted my career to transition to. James’ extensive experience is clearly evident through his everyday demeanour, execution and delivery. I would highly recommend James’ coaching or counselling skills. If you require guidance or assistance, either personally or for business, I would encourage you to contact James directly.
Genevieve Colling
WHAT CLIENTS SAY
To whom it may concern,
Please be advised that Brian Hay has spoken at a number of functions for clients of Hall Chadwick in Queensland and at the Hall Chadwick national conference on his area of expertise. He has a thorough knowledge of cyber security and related matters. We found his presentations relevant and of great assistance to our clients and staff. He was able to make them practical given his wealth of experience. We recommend Brian highly as a speaker to any business or groups who require assistance in his area of expertise.
I would be happy to take any contact from any person who was considering engaging with Brian Hay or his company, Cultural Cyber Security Pty Ltd.
Brendan Vaughan, Hall Chadwick
WHAT CLIENTS SAY
We have worked with Brian since 2018 in a program designed to increase our Cyber Security awareness and improve our culture. To achieve this Brian has made around 20 presentations to diverse groups across our organisation ranging from frontline staff to C Level Execs. These have been general updates on emerging cyber threats and also targeted to specific groups, such as Payroll and People and Culture, which focussed on specific threats that they may face in their day to day work. Feedback to these sessions has been excellent and Brian presented them with the right balance of humour and education drawing on his vast experience as a Cyber Security Expert. Personally I have also shared platforms with him at AUSCert in a wide ranging discussion on cyber security issues which were also extremely well received.
Laurie Joyce, Australian Red Cross Lifeblood
WHAT CLIENTS SAY
Thank you again for putting this presentation on for us. The staff have been incredibly impressed and grateful as a result of being exposed to this very important topic. They are still “buzzing” today in awe of the content and presenter! There were 111 people who were able to experience this presentation and I have received 70 feedback forms so far. This is brilliant as a lot of the staff don’t access their emails on a daily basis. A lot of staff have asked if it was recorded as they would love to view it again!
Online Cyber Safety Presentation Feedback
WHAT CLIENTS SAY
We have been working with Brian Hay and Cultural Cyber Security to develop and deliver our cyber safety program for almost twelve months. This commenced with a series of interviews across the organisation to establish a baseline of cyber safety knowledge across a sample of our employees which has then been used to develop a targeted program. The program has included face to face meetings with various business units at which Brian presented on the reasons why Cyber Safety are important and what our staff can do to keep themselves safe at home and at work. We are about to move into the next phase with some more targeted training rolled out. The feedback from those who have attended the sessions has been fantastic and I have no hesitation in recommending Brian Hay and Cultural Cyber Security as willing and extremely competent partners in delivering these types of cyber safety campaigns.
Laurie Joyce from Australian Red Cross Lifeblood
WHAT CLIENTS SAY
As a fellow event producer with over 18 years experience throughout Europe, America and Australasia, I fully endorse Brian Hay as an excellent keynote speaker. We work with A/NZ CFOs ranging from ASX200 through to all levels of government and the largest not for profits in the region who are notoriously a very ‘tough crowd’, Brian has consistently been our stand out presenter on every occasion. I can not endorse Brian highly enough as he not only bespoke his presentation to our audience and has delivered over 10 outstanding keynotes, but is also genuinely a joy to work and will alway deliver 110% - One of our most recent and important events consisted of over 350 CFOs and Brian was voted the absolute stand out presenter and we look forward to welcoming him back this year.
Richard Mcbride from CFO Series
WHAT CLIENTS SAY
I first met James Carlopio approximately 3-4 months ago, and was immediately impressed by his insight and rational approach on many subjects. As an operator of what is presently a small business, I have found that not having a partner to ‘bounce ideas off’ can sometimes bring about hesitation & procrastination. Consequently, when the opportunity presented itself, without hesitation, I engaged James as my business coach and mentor. In those few short weeks I have noticed an improvement in my approach to a number of matters. Additionally, I find myself looking forward to each session we have together, knowing that my ‘course’ forward is enriched by my new found guide.
Steve Kondra, Sustainable Business Mentor & Blogger
WHAT CLIENTS SAY
My experience with James was nothing short of transformational!
Ash Roy, Business Analyst
WHAT CLIENTS SAY
James is a knowledgeable and experienced trainer. He used his past experience to demonstrate the concepts. I will suggest my husband and friends attend because this brings positive impacts to our lives!
Au-Young Kim Man, Manager, Application Integration Team
WHAT CLIENTS SAY
James is very professional and is a fantastic help with working with me as my business coach. I would recommend James to anyone who would like the direction to be exceptional at what you do. Thank you so much for your time and effort much appreciated.
Melissa Taylor, Business Development Manager
WHAT CLIENTS SAY
Brian Hay has been instrumental in the webinars we have been delivering in our region. His network and knowledge is beyond compare and is always willing to help where and when he can. When it comes to cyber security, he’s your man. Whether the conversation is network, SOC, malware, ransomware, endpoint or operational technology based – he’s very well versed in the greater subject. Due to his extensive network, we have grown our visibility, our database and our business in the region. We are grateful for everything he does, how he conducts himself and the results he gives.
Marie Evans from Nozomi Networks
WHAT CLIENTS SAY
I have had the pleasure of seeing Brian speak on topics of cybersecurity many times over the last several years. He is engaging in a way that makes you want to sit up and listen and take note. He is clearly passionate about the topic and combined with his extensive knowledge and experience in the industry, it makes him a standout speaker on the circuit. I have hired the services of Brian to speak at organisations I work for many times in the past and he has always made a wonderful and lasting impression on staff at all levels.
Lachlan McGill from The Salvation Army
WHAT CLIENTS SAY
We have worked very closely with the team from CCS for several years now. I have found the approach from Brian, James and the team very professional and knowledgeable, with a willingness to always go the extra mile.
Colin Cassell, Manager Security Strategy, Governance and Culture, Australian Retirement Trust