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cyber security specialists

managed services

Managed Services by CCS brings elite cybersecurity capability into your day‐to‐day operations, so you don’t have to build everything internally. From managed phishing simulation programs and dark market scanning to change management and multi-year education frameworks, our managed services act as your embedded, expert force multiplier. 

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Always-on Protection & Insight

CCS Managed Services give your organisation continuous cyber oversight. We monitor, analyse, and adapt to emerging threats in real time, ensuring issues are addressed before they escalate. Our goal is simple — quietly keep your operations safe so you can focus on performance, not firefighting.

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Human-Centred Expertise, Delivered as a Service

Instead of adding headcount, CCS embeds dedicated specialists who understand your environment, culture, and risk profile. From managing phishing simulation programs to supporting change management and staff education, we become an integrated extension of your internal team.

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Intelligence-Driven Improvement

Every service is powered by actionable intelligence. We combine threat data, behavioural analytics, and incident trends to refine controls, adjust awareness campaigns, and anticipate the next wave of risk. Managed Services from CCS don’t just maintain security — they help it evolve.

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Scalable, Measurable, & Seamless

Our managed approach grows with your organisation. Whether you need a light-touch monitoring partnership or a fully outsourced security culture program, CCS provides flexible tiers backed by clear metrics and transparent reporting. You stay in control, with confidence built into every layer.

CCS

managed services

At CCS, Managed Services bring elite cybersecurity capability into your day‐to‐day operations, so you don’t have to build everything internally.

 

From managed phishing simulation programs and dark market scanning to change management and multi-year education frameworks, our managed services act as your embedded, expert force multiplier.

 

We continuously refine these services based on threat intelligence, behavioural science, and organisational context, delivering proactive oversight, measurable outcomes, and peace of mind. Let us carry the load — you get a more secure, more resilient organisation without stretching your internal team.

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CCS

phishing simulations
 

Embracing an outsourced managed phishing simulation program is a strategic move that can significantly bolster an organisation’s cybersecurity posture. Such programs bring in specialised expertise and up-to-date threat intelligence to craft realistic phishing scenarios, testing employees’ vigilance and the organisation’s defences. By simulating attacks, employees become familiar with the tactics used by cybercriminals, which is crucial in an era where phishing remains a primary infiltration method. Outsourcing this aspect of cybersecurity allows for a more objective assessment of the organisation’s vulnerabilities and frees up internal resources to focus on core business functions. Moreover, it ensures that the simulations are continuously refined to reflect the latest phishing techniques, keeping the organisation’s awareness sharp and its defences robust against these insidious threats.  Additionally, such expertise can provide greater in depth analysis to identify the less obvious risks within your environment, thereby enabling early intervention.  CCS has a proven track record of bringing outstanding results to its clients by managing their phishing simulation programs in a fun and dynamic way.  Utilising unique programs of work focussing on behavioural science and the psychology of personalities, CCS takes a much deeper dive into the world of phishing than anyone else.  A click is an insight – it is not a mere statistic!

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CCS

DARK MARKET SCANNING AS A SERVICE

Outsourced dark market scanning gives organisations a vital edge in defending their data. By continuously monitoring the dark web — the hidden online marketplace for stolen information — CCS helps identify compromised credentials or sensitive data before they’re weaponised. Our managed program extends to your third-party suppliers, strengthening your broader cyber assurance posture.

 

Leveraging advanced tools and specialised analysts, CCS provides early visibility of threats that could lead to breaches, financial loss, or reputational harm. This proactive, intelligence-driven service allows your teams to stay focused on core operations, confident that your digital footprint is being watched over by experts. In an environment where data exposure is inevitable, continuous dark market scanning is an essential safeguard for organisational trust and resilience.

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CCS

change management
 

Outsourcing change management services offers numerous advantages for businesses aiming to navigate transitions smoothly and efficiently.  

 

By leveraging external expertise, such as CCS, organisations can access specialised skills and innovative strategies that may not be available in-house. This approach not only ensures a seamless implementation of change but also minimises disruptions to daily operations. Additionally, outsourcing allows businesses to focus on their core competencies while experienced change managers handle the complexities of transformation.

 

This strategic move can lead to increased efficiency, reduced costs, and a higher likelihood of successful change adoption across the organisation.

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CCS

managed cyber education

A multi-year, multi-faceted outsourced education program can effectively address several common training challenges. By providing a structured and consistent approach to education, it ensures that learning is continuous and knowledge is built upon systematically.

 

This program moves beyond the limitations of ineffective CBT online learning by incorporating diverse training methods tailored to different learning styles. It also enhances induction programs, making them more comprehensive and engaging, which helps new employees integrate more smoothly. Regular updates and maintenance of content ensure that the material remains relevant and up-to-date.

 

Additionally, the program mitigates the impact of staff turnover by preserving institutional knowledge and reducing knowledge gaps, ultimately leading to a more skilled and cohesive workforce.

other services

culture services

At CCS, we believe cybersecurity starts with culture—not just technology. Our Culture Services are designed to transform organisations into proactive, resilient defenders, by embedding security-awareness behaviours across every level. From outsourced awareness programs and cyber champions, to maturity models, diagnostics, and leadership development, we deliver industry-leading, intelligence-driven security culture solutions that adapt, scale, and evolve with your organisation.

resilience & readiness

We don’t just teach cybersecurity — we embed it. Our programs go beyond awareness to apply behavioural science, role-based skills, and real-world simulation so your people become active defenders. From organisation-wide cyber education to phishing resilience, executive security and BEC prevention training, we deliver expert, evidence-based learning designed for impact in a dynamic security landscape.

education & training

Security is only as strong as the people behind it. Our Education & Training offerings go far beyond generic awareness—each program is crafted with behavioural science, gamification, and role-specific learning to turn your workforce into your first line of defence. Whether you need organisation-wide cyber awareness, intensive phishing resilience, executive protection (VAPs), or BEC fraud defence, we deliver expert, modern training that empowers teams to act with confidence in a dynamic threat landscape.

managed services

We help organisations go beyond prevention—building resilience and readiness to respond. Our services include desktop cyber-exercises, incident response planning, managed phishing, dark market scanning, and change management. These programs are designed to test, harden, and align your people, processes, and systems, so when inevitable threats arrive, you are agile, prepared, and confident.

WHAT CLIENTS SAY

CCS were engaged as part of our overall security awareness strategy and organisational cultural change program. Their collaboration in the development of the awareness materials clearly showed their intent to customise the training to ensure the best outcome for our organisation. The feedback from the staff who attended the training was resoundingly positive and this reflected not only the deep level of expertise CCS has in this area, but also the quality in the delivery of the training. I would not hesitate to engage them again.

Lachlan McGill from Healthscope

WHAT CLIENTS SAY

If you want to learn to communicate clearly with your executive and board, be respected as a security leader and learn how you can add value to your organisation as I did then this was a really great workshop! Many times I attend trainings and leave with great product information but no concrete practical ideas. I love that I am going back with ideas I will implement right away.

Matthew Mulligan from Adventist

WHAT CLIENTS SAY

I had attended a seminar where Brian had spoken before and thought the staff and company would benefit from the training and his down to earth explanation of computer terms and cyber threats. We had a broad range of staff attend, from those just starting in the work force to those nearing retirement and they all found the content insightful and the presentation engaging. I had 2 staff personally thank me for arranging the training. I would recommend this training to any organisation regardless of their size.

Matthew Costello from Apprenticeship's Queensland

WHAT CLIENTS SAY

Brian has the ability to connect with people of all backgrounds and translate the complicated world of cyber risk into "plain speak". This ability has made him very effective in significantly improving awareness and culture in our organisation.

Mark Nix from Eagers Automotive

WHAT CLIENTS SAY

I have been fortunate to see Brian present at several events over the past few years. Brian is passionate about cyber security which clearly resonates with his audience. He has a relaxed delivery and presents highly interesting content, that connects with, and captures the attention of those in attendance. We have had Brian present to management and staff within our organisation on a couple of occasions. Without a doubt these sessions have been very well received and resulted in tremendous feedback

Jamie Delacey from Attune Hearing

WHAT CLIENTS SAY

Brian's presentation was insightful, engaging and most importantly made a lasting difference for our audience at the recent Cyber Security Asia event in Cambodia. He has the ability to explain complex emerging cyber threats in straight forward and practical terms that can be strategically applied by both executives and general staff. It is rare that a speaker makes such a lasting impression but Brian has done just that!

Thomvell, Kuala Lumpur, Malaysia

WHAT CLIENTS SAY

James has provided House Call Doctor, an after hours doctor service, with valuable insights that have allowed our business to successfully manage a rapid growth phase over. Since commencing in April 2015, House Call Doctor is proud to have become Queensland’s largest after-hours GP service. James has helped guide our organisational culture and provided one-on-one coaching to the leadership team, to support continued high performance and strategic decision making.

Wayne from House Call Doctor

WHAT CLIENTS SAY

James is engaging, pealing back the layers of emotion, and how and why decisions are made.

Mark Roberts, Sales Manager

WHAT CLIENTS SAY

Working with James Carlopio recently was amazing and I can highly recommend his coaching skills. His ability to encourage and guide you, whilst allowing you to find the solution(s) to the issues yourself, is enlightening and empowering. As a Psychologist myself, it is often difficult to self-analyse and having James’ skillset of being perceptive and sharp yet approachable was invaluable in assisting me to gain focus on where I wanted my career to transition to. James’ extensive experience is clearly evident through his everyday demeanour, execution and delivery. I would highly recommend James’ coaching or counselling skills. If you require guidance or assistance, either personally or for business, I would encourage you to contact James directly.

Genevieve Colling

WHAT CLIENTS SAY

To whom it may concern,

Please be advised that Brian Hay has spoken at a number of functions for clients of Hall Chadwick in Queensland and at the Hall Chadwick national conference on his area of expertise. He has a thorough knowledge of cyber security and related matters. We found his presentations relevant and of great assistance to our clients and staff. He was able to make them practical given his wealth of experience. We recommend Brian highly as a speaker to any business or groups who require assistance in his area of expertise.

I would be happy to take any contact from any person who was considering engaging with Brian Hay or his company, Cultural Cyber Security Pty Ltd.

Brendan Vaughan, Hall Chadwick

WHAT CLIENTS SAY

We have worked with Brian since 2018 in a program designed to increase our Cyber Security awareness and improve our culture. To achieve this Brian has made around 20 presentations to diverse groups across our organisation ranging from frontline staff to C Level Execs. These have been general updates on emerging cyber threats and also targeted to specific groups, such as Payroll and People and Culture, which focussed on specific threats that they may face in their day to day work. Feedback to these sessions has been excellent and Brian presented them with the right balance of humour and education drawing on his vast experience as a Cyber Security Expert. Personally I have also shared platforms with him at AUSCert in a wide ranging discussion on cyber security issues which were also extremely well received.

Laurie Joyce, Australian Red Cross Lifeblood

WHAT CLIENTS SAY

Thank you again for putting this presentation on for us. The staff have been incredibly impressed and grateful as a result of being exposed to this very important topic. They are still “buzzing” today in awe of the content and presenter! There were 111 people who were able to experience this presentation and I have received 70 feedback forms so far. This is brilliant as a lot of the staff don’t access their emails on a daily basis. A lot of staff have asked if it was recorded as they would love to view it again!

Online Cyber Safety Presentation Feedback

WHAT CLIENTS SAY

We have been working with Brian Hay and Cultural Cyber Security to develop and deliver our cyber safety program for almost twelve months. This commenced with a series of interviews across the organisation to establish a baseline of cyber safety knowledge across a sample of our employees which has then been used to develop a targeted program. The program has included face to face meetings with various business units at which Brian presented on the reasons why Cyber Safety are important and what our staff can do to keep themselves safe at home and at work. We are about to move into the next phase with some more targeted training rolled out. The feedback from those who have attended the sessions has been fantastic and I have no hesitation in recommending Brian Hay and Cultural Cyber Security as willing and extremely competent partners in delivering these types of cyber safety campaigns.

Laurie Joyce from Australian Red Cross Lifeblood

WHAT CLIENTS SAY

As a fellow event producer with over 18 years experience throughout Europe, America and Australasia, I fully endorse Brian Hay as an excellent keynote speaker. We work with A/NZ CFOs ranging from ASX200 through to all levels of government and the largest not for profits in the region who are notoriously a very ‘tough crowd’, Brian has consistently been our stand out presenter on every occasion. I can not endorse Brian highly enough as he not only bespoke his presentation to our audience and has delivered over 10 outstanding keynotes, but is also genuinely a joy to work and will alway deliver 110% - One of our most recent and important events consisted of over 350 CFOs and Brian was voted the absolute stand out presenter and we look forward to welcoming him back this year.

Richard Mcbride from CFO Series

WHAT CLIENTS SAY

I first met James Carlopio approximately 3-4 months ago, and was immediately impressed by his insight and rational approach on many subjects. As an operator of what is presently a small business, I have found that not having a partner to ‘bounce ideas off’ can sometimes bring about hesitation & procrastination. Consequently, when the opportunity presented itself, without hesitation, I engaged James as my business coach and mentor. In those few short weeks I have noticed an improvement in my approach to a number of matters. Additionally, I find myself looking forward to each session we have together, knowing that my ‘course’ forward is enriched by my new found guide.

Steve Kondra, Sustainable Business Mentor & Blogger

WHAT CLIENTS SAY

My experience with James was nothing short of transformational!

Ash Roy, Business Analyst

WHAT CLIENTS SAY

James is a knowledgeable and experienced trainer. He used his past experience to demonstrate the concepts. I will suggest my husband and friends attend because this brings positive impacts to our lives!

Au-Young Kim Man, Manager, Application Integration Team

WHAT CLIENTS SAY

James is very professional and is a fantastic help with working with me as my business coach. I would recommend James to anyone who would like the direction to be exceptional at what you do. Thank you so much for your time and effort much appreciated.

Melissa Taylor, Business Development Manager

WHAT CLIENTS SAY

Brian Hay has been instrumental in the webinars we have been delivering in our region. His network and knowledge is beyond compare and is always willing to help where and when he can. When it comes to cyber security, he’s your man. Whether the conversation is network, SOC, malware, ransomware, endpoint or operational technology based – he’s very well versed in the greater subject. Due to his extensive network, we have grown our visibility, our database and our business in the region. We are grateful for everything he does, how he conducts himself and the results he gives.

Marie Evans from Nozomi Networks

WHAT CLIENTS SAY

I have had the pleasure of seeing Brian speak on topics of cybersecurity many times over the last several years. He is engaging in a way that makes you want to sit up and listen and take note. He is clearly passionate about the topic and combined with his extensive knowledge and experience in the industry, it makes him a standout speaker on the circuit. I have hired the services of Brian to speak at organisations I work for many times in the past and he has always made a wonderful and lasting impression on staff at all levels.

Lachlan McGill from The Salvation Army

WHAT CLIENTS SAY

We have worked very closely with the team from CCS for several years now. I have found the approach from Brian, James and the team very professional and knowledgeable, with a willingness to always go the extra mile.

Colin Cassell, Manager Security Strategy, Governance and Culture, Australian Retirement Trust

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